1.Export the isv.config using the Export Customizations tool.
2.Create a backup copy of the exported XML file. Use this file to recover from errors.
3.Make your changes to the exported XML file.
4.Import the updated XML file using the Import Customization tool.
This file contains examples of the various customizations you can perform. You should rename this file and then create your own configuration file. By doing this you will not confuse the sample UI changes with the UI changes you need for your customization.
Enabling your customizations
To enable your customizations, modify the ISVIntegration setting in the web.config file, which is located at:
This setting appears as follows:
The following table shows the possible values for the ISVIntegration setting.
Value Description
All - Integration is turned on for both Outlook and Web clients
None - Integration is not turned on
Outlook - Integration is turned on for only the Outlook client
OutlookWorkstationClient - Integration is turned on for only the full Outlook client
OutlookLaptopClient - Integration is turned on for only the light Outlook client
Web - Integration is turned on for only the Web client
ISV Extensions Privileges
After you have enabled your customizations, you need to set the ISV Extensions privilege for security roles that need to use the customizations. By default, the security roles that do not represent a management position do not have ISV Extensions Privilege.
Disabling your customizations
To disable your customizations for either client you must use the appropriate setting in the web.config file.
Security Issues
Any integration into the application or the Outlook client must participate in security. That is, any server or client application calling into the Microsoft CRM 3.0 application programming interface (API) must have user context in the same domain.
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