Saturday, January 31, 2009

Track in CRM failed due to text exceeds maximum length

Problem: Error message while track email in CRM: the text entered exceeds the maximum length.

Solution: Go to customization, email, attributes, on messageID attribute change the length for more then 100 (I changed to 256).

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1 comment:

Jon said...

I am having this issue with my outlook client. Could you please provide the steps to fix? I do not have customization, email, attributes, messageID in my Outlook client.

Thanks!

March 25, 2009 at 10:30 PM

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